Beyond connecting
About our Client
Fully-integrated info-communication company offering a full range of information, communications, and entertainment services for both consumer and corporate markets in Singapore.
Company provides mobile network and multi-channel cable TV services, including high definition and on-demand services, as well as high-speed residential broadband services.

About the Role
Handling all inbound calls pertaining to customer general enquiries, feedbacks and other raising issue related to the company's products.
To exceed customers expectation in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Requirements
Fresh graduates are welcomed to apply, training will be provided.
Required language(s): Mandarin & English (fluent spoken English will be an added advantage).
Minimum 1 year of working experience in the service industry will be an added advantage for this position.
Applicant must be willing to work on rotational shifts ( where applicable).
Perks
5 working days in a week. 

Work from home rotational basis.

Equipment Provided.

EPF & SOCSO. 

Sick leave & Annual leave. 

Quarterly staff recognition and appreciation. 

Great career progression. 

Internal job program (IJP)

.
Other Facilities
Rest & relax area (pool & foosball table, etc.)
Gym and shower facilities. 

Monthly fun and exciting staff activities. (Pool, football & bowling competition, treasure hunt, etc).

We hire from across the globe so there is an opportunity to interact with people from difficult cultures and ethnicity ( Europe, Asia Pacific, etc).
Hiring process (Online only)
Online Assessment 

Initial Interview 

Final Interview